How important is an information counter in a mall

An information Counter (เคาน์เตอร์ ประชาสัมพันธ์  which is the term in Thai) is very important inside a shopping mall. It is one place where you can get all the information about the building and the stores inside it. If you are lost, or unable to find a store you have previously visited, information counter is the place to find the direction. It mainly seats an individual or two that have all the information about the shops and the building. They can answer all your questions and can even provide a digital or physical map for direction. They offer a lot of help to the people who come out there to shop. They also have information about the extra services offered by the mall such as tax service or hotel services

What does an information counter look like

The normal information counter is large tables which will be located in the most central position of the mall. It is not necessary that there may be only one counter. There might be multiple information counter depending on the size of the mall. There is a large and big round table, inside which an individual will be sitting, waiting for you to ask the query. These individuals have been specifically trained to remember the location of every store in the mall and provide direction to people

How do they help

People on the information counter can help you in many possible ways. Giving you direction for a store or to a place in the mall is one of them. They are pretty thorough about the place and the services provided by them. Just ask them where you can find specific services and they will guide you in the right direction.


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