IRS website experienced major outages on tax deadline day

The Internal Revenue Services experienced disruptions to its online services on Monday, April 18, 2022, as millions attempted to file their tax returns.

Monday was the IRS deadline for taxpayers to file their tax returns, which began January 24, 2022.

IRS website Experienced Outages on Tax Deadline Day

Monday saw many taxpayers experiencing difficulties as they attempted to file their taxes through the IRS’s electronic filing system. As April 18 was the last day to file returns, many were disappointed with the service interruption. People who owe taxes and do not file their return on time or request a postponement can be fined for not filing the return.

Down Detector, a service outage tracking site, reported an increase in outage reports on the IRS website that surged midmorning Monday and remained elevated into the afternoon. Of the complaints received, 70% were unable to open the website, 24% were unable to log in and 6% experienced problems with the application.

According to the IRS, taxpayers seeking an extension have until Monday, October 17, 2022 to file returns. A file extension is automatically processed when taxpayers pay all or part of their taxes electronically before April 18, 2022.

Free e-filling services

In addition to accepting tax filing through mail and tax service providers, the IRS also offers free filing software where taxpayers can file electronically. In fact, the IRS encourages e-filling because the tax software does the calculations, identifies common errors, and reduces tax return errors by asking taxpayers for missing information.

The IRS offers taxpayers two ways to prepare and file their federal income taxes online for free through the Guided Tax Preparation or the File Fillable Forms.

The IRS’s Guided Tax Preparation service applies to people who have earned less than $73,000 in the year and have not yet filed their taxes. For those making more than $73,000, they can apply through the IRS Free Fillable Forms service. By April 8, the IRS had processed more than 70 million applications and made refunds worth more than $222 billion.

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