|Job Category :||Content Writing|
|Company Name:||MATRIX Resources|
|Position Name:||Content Designer|
|Location :||San Francisco, CA 94104|
|Job Description :||Work with the brightest minds at one of the largest financial institutions in the world. This is a contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today’s digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers’ financial needs and helping people succeed financially, apply today. Position: Senior Lead Content Designer Location: SAN FRANCISCO, California, 94104 Term: 3 months Day-to-Day Responsibilities: Develop and execute customer experience solutions for online applications and websites. Create the most complex industry-leading user interface design solutions. Lead teams of customer experience professionals during deployment of interaction design strategies. Provide regulatory support. Provide customer service by solving operational issues. Support the unit’s commitment to customers’ satisfaction through fast and courteous service via telephone and written correspondence. Process customer service requests such as address changes and statement copies. Work under minimal supervision. Fill customer orders with supervision. Take and execute complex solicited or unsolicited investment orders in Sales or Trading Representative’s absence. Provide back-up for others and may provide training or work direction to less experienced staff. Is this a good fit? (Requirements): In depth experience writing content for customer-facing or internal web sites 7+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.|
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