|Job Category :||Content Writing|
|Position Name:||Content Specialist|
|Job Description :||HeyRenee the first-ever patient-centric digital care concierge specifically designed to help everyday Americans coordinate, communicate and connect all aspects of their healthcare. Founded by veteran health-tech entrepreneurs and supported by venture funding from Quiet Capital, Mucker Capital, Fika Ventures, Tau Ventures and others, HeyRenee is offering exceptionally qualified, hard-working, mission-driven candidates the opportunity to be an early employee in a fast-growing startup that will transform healthcare. We are part of the 2022 MassChallenge HealthTech cohort, selected as one of 15 companies to work directly with the Department of Health and Human Services through their PandemicX accelerator. We’re seeking educated, qualified and diverse candidates who are creators, builders and scrappy, entrepreneurially-minded humans that have a proven passion for – and track record in – healthcare technology innovations. The HeyRenee team is seeking a Content Designer with experience in visual design and content creation to join its product team. Under the supervision of the Director of Design and User Experience, this role will work closely with the product as well as collaborate cross-functionally across the organization. This is a great opportunity for a creative person to use storytelling, language and content creation to help users understand how HeyRenee can deliver patient experiences that will change healthcare. This may be a good fit for you if you’re a writer with experience designing content in various mediums or perhaps a visual artist who loves to tell stories. You’re a relentless advocate for the user and you never tire of asking “who’s the audience here?” Responsibilities: Work to make complicated ideas simple, clear, and easier to understand by creating content for end users and customers of the HeyRenee platform Draw on your expertise to determine the right message to craft, and right way to deliver that message while working cross functionally to ensure that content meets the standards of the organization Plan, develop and manage content across multiple channels Analyze data and user research to identify opportunities and propose solutions Evaluate feedback (internal reviews, feedback forms, surveys, user testing, etc.), develop insights, and activate them for content triage and iteration Partner closely with designers, product managers, engineers, and other stakeholders to influence a final product that supports both the business and the end user Be a vocal champion for content design within the organization Work to balance speed and competing priorities with a commitment to your craft Serve as internal Brand Ambassador, evangelizing and ensuring adherence to brand voice and visual identity guidelines across all products Support day-to-day creation of brand, marketing, comms, and sales assets working closely with project leads Build and maintain a collection of images and icons and video collateral that can be used for content creation Requirements 4+ years of experience writing and designing content Excellent writing and editing skills A consistent ability to mimic voice and tone An understanding of how to use storytelling to make content more engaging and impactful Experience with creative software including Sketch, Adobe Products (Photoshop, Illustrator, InDesign), Experience working with internal stakeholders, such as engineering teams Skills in graphic design and typography with layout experience Ability to manage multiple project streams with competing priorities Experience engaging and collaborating with people who work in a variety of different functions from a wide range of backgrounds Portfolio with up-to-date body of work demonstrating understanding of content design and writing solutions that solve complex problems for both web and mobile|
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