Job Category : | Content Writing |
Company Name: | Cetera Financial Group |
Position Name: | Content Strategist and Implementation Lead |
Location : | Remote |
Job Description : | What we need : The Content Strategist and Implementation Lead will be a key member of the Digital Solutions team. We’re on a journey to establish enterprise content management standards and practices to ultimately create exceptional content experiences and make digital a compelling channel of self-service support for Service, Operations, Marketing, Compliance, and Business Growth needs. Reporting to the Senior Director, Enterprise Content Management, this role will be responsible for: (1) Creating enterprise content standards; (2) organizational readiness activities associated with new content standards; and (3) Driving continuous improvement initiatives across multiple content management efforts. Candidates need to possess an integrated skillset that combines content management expertise, a strong customer and user experience orientation, project management/coordination skills, and data/analytics/insights driven decision making. This individual will need to be a “jack of many trades,†willing to support multiple content projects with varying needs – from writing, editing, and auditing content to establishing content governance standards to assisting with content management system technology implementations and rollouts. A baseline knowledge of the financial advice business is preferred; and the desire and proven success to work in a fast-paced, dynamic environment with aggressive timeframes . What you will do: Assist with creating and executing enterprise content standards and governance model. Help champion organizational change associated with moving to a modern content management system and governance processes. Partner closely with leaders/teams across the firm to implement digital content standards and assist with creating end-end content experiences that drive self-service and business growth for financial professionals/institutions. Use content strategy methods to continually find ways to enhance the customer experience through improved content, content tagging/taxonomy, and searchability. Partner closely with the service organization to design and implement a content management system to drive self-service and improve the customer experience. Review, Edit, Audit, and at times Write concise and compelling content. Continuously seek and integrate user feedback. Evaluate digital analytics and optimize content effectiveness. Partner with product managers, owners, and development teams to assist with designing digital content experiences and then assist with executing against those. What you need to have: 5+ years of content management related experience. Excellent writing and editorial skills with an eye for detail and a keen ability to simplify complex information into a concise, easily followed content experience. Excellent communication skills and comfort presenting to multiple levels of an organization. Ability to understand technical subject matter and experience implementing content management systems. Data and insight driven approach to improving information architecture, content metadata, taxonomy, and SEO. Proven ability to create and implement effective content management standards and guidelines . Proven ability to champion change across an organization and be and advocate for content management standards. Proven ability to collaborate and engender trust with teammates and business partners. Really catch our eye with: Content management experience in financial advice business. Experience using Salesforce Experience Cloud, particularly their “Knowledge†product. Passion for following and understanding digital content management trends with the ability to help interpret and apply those trends to inform product roadmap and governance opportunities. Customer-centric approach to everything you do. A style of working that combines a bias for action with a problem-solving mindset, a can-do attitude, the ability to adapt quickly, and a collaborative, team-based approach to success. Ability to excel under pressure and prioritize multiple tasks simultaneously while delivering on-time and with quality. What we give you in return: Not many teams can say that they support people’s dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and benefits package inclusive of: Health, dental, vision and life insurance plans built to support healthy lifestyles, offer preventative care, and protect against hardship 20 days of paid time off (PTO), paid holidays, and 2 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities 401(k) Savings plan with a generous company match (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more Employee Assistance Program (EAP), LifeLock, Pet Insurance and more COVID-19 & Cetera: Cetera is committed to providing a safe and healthy work environment for all employees, and as part of this duty of care most roles require our employees and contractors to be fully vaccinated against COVID-19 (or submit to weekly testing). Roles which are public/client facing require vaccination in all cases. This is a condition of employment, and you may be required to provide proof of your vaccination status. Mask or face coverings are required in specific facilities and details will be provided to you prior to your start date. About Cetera Financial Group: Cetera Financial Group ® (“Cetera”) is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. ” Cetera Financial Group ” refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors , Cetera Advisor Networks , Cetera Financial Institutions, Cetera Financial Specialists , and First Allied Securities . Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection. |

Job Opening for Content Strategist and Implementation Lead in Cetera Financial Group (Remote)
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