Job Opening for Content Writer in Tonkean (Palo Alto, CA)

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Job Category : Content Writing
Company Name: Tonkean
Position Name: Content Writer
Location : Palo Alto, CA
Job Description : Tonkean is the OS for business operations, transforming operations teams from facilitators into makers with an enterprise-grade, no-code process orchestration platform. By abstracting the technical knowledge required to automate, monitor, and manage mission-critical business processes, Tonkean enables enterprises to drive operational efficiency while reducing technical debt. Tonkean builds a bridge between business and IT, allowing IT to partner with business teams to drive agility while ensuring compliance & security. Using Tonkean, IT can create custom, reusable action blocks called “enterprise components” that enable key capabilities like updating data in existing systems, interacting with people, or deploying NLP & OCR technology. These components can then be shared securely with business operations teams, in a no-code studio, to orchestrate business processes across functions and systems by adding business logic. Business operations teams can become more self-sufficient, and IT teams can scale with confidence. Enterprises like Lyft, EVERSANA, Instacart, Grubhub, Crypto.com, and more rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. With Tonkean, enterprises can expand the pie of who can deliver software, making a world of makers. ROLE OVERVIEW Tonkean has before it a unique opportunity. Equipped with truly revolutionary technology—specifically, a first-of-its-kind, no-code “composability” platform that provides anyone with the ambition to be technically creative the ability to be technically creative—we have the chance to create and own an entirely new category of enterprise software. That’s where you come in. We’re looking for a talented and curious writer to help us tell our story, define, win, and contextualize our category, and build a following. As a content writer, you’ll work directly with our Sr. Manager of Content and VP of Marketing to research, write, edit, and share blogs, whitepapers, eBooks, essays, and more. You’ll help build out an editorial calendar and execute on a multi-pronged content strategy designed to create a narrative that drives a paradigm shift—specifically, from the inefficient way software is built, delivered, and used today, to the way we believe software should be built, delivered, and used tomorrow. This will require excellent writing ability—you can’t change minds or inspire writing clickbait—as well as a desire to learn about the worlds of automation, low-code/no-code, and enterprise software. A sense of SEO best practices, an ear for catchy copy, and dexterous Twitter fingers are all a plus. You should have, in sum, command of the English language, an understanding of or interest in the spaces we’re hoping to reach, as well as an idea for how to best reach them. This role also comes with tons of room for growth. In this opportunity, any aspiring writer will learn a lot, build their personal brand/influence, get the chance to write longform, and be a part of an exciting (and rapidly growing) space. If this opportunity excites you, we’d love to talk. WHAT YOU WILL WORK ON Write blogs, case studies, whitepapers, eBooks, essays, threads, emails, and some copy with the high-level goal of crafting a compelling story around the power of a new software category—“composable software”—and marketing Tonkean through content. Research all corners of the automation, low-code/no-code, and software worlds to identify new stories that need telling. Collaborate with Tonkean’s Product Marketing and Demand Generation teams for content generation to be used in their realms. Share written content with the world via social media, email, and other channels. Optimize existing content to accommodate new learnings and optimize SEO performance ABOUT YOU 2+ years of experience writing for digital or print publications and working with editors An understanding of what structurally makes for a compelling story/persuasive argument that pulls readers in and keeps them engaged An understanding of what ideas are interesting and might make for a good story, and why Proven ability to write longform as well as content that’s short, such as emails and even tweets. Outstanding written and oral communication skills Passion for the Tonkean mission and interest in technology Ability to work independently, work on a deadline, and make things happen Familiarity with communication practices and techniques in the high-tech field Expertise in managing social media is a plus Ability to write copy is a plus Understanding of category creation is a plus Understanding of SEO best practices is a plus OUR VALUES There Is Always A Way. At Tonkean, we believe that nothing is impossible. There is a solution to every problem – you just need to find it. Think People First. We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better? Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why”, and you can learn from it, It’s never a failure. It is the operational cost of progress. No BS. To matter, you must – stay focused, keep it simple and always move the needle. We don’t have time for BS. We don’t waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what’s important. PERKS AND BENEFITS Work with a talented yet humble team Competitive compensation & equity package Virtual social events and annual company onsites 401k, Medical, dental, and vision insurance Tonkean provides each employee with a new laptop Remote employees receive a one-time work from home setup stipend up to $1000(USD) A once-in-a-lifetime career opportunity to get onboard a fast-growing business that is venture-backed by Lightspeed Venture Partners and Foundation Capital Tonkean welcomes everyone. We believe every member of our team enriches our diversity and inclusion by broadening our ways of problem-solving for future challenges. Even if you don’t meet 100% of the qualifications for this job, we strongly encourage you to apply. Tonkean is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. We believe diversity is important to building a successful business and do not discriminate based upon race, religion, color, national origin, sex, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other status protected by the laws or regulations in the locations where we operate. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with criminal histories.
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