|Job Category :||Content Writing|
|Position Name:||REMOTE PERM Content Strategist|
|Location :||San Jose, CA 95136|
|Job Description :||Kelly Technology has an opening for a Remote Perm Sr. UX Content Strategist to work with our client. SUMMARY As a Sr. Content Designer, you’ll be fundamental to our product development and communication process. You’ll join a team dedicated to making the content design optimal for our partners throughout the entire organization and will be the glue that pulls our product messaging together within our digital experiences. You’ll work closely with product managers, engineers, designers, marketing, brand, researchers, and legal to ensure a cohesive experience across our product touchpoints. These include in-app and SMS messaging, push notifications, and email. You’ll help define a content vision and strategy in partnership with our product management and design system teams. RESPONSIBILITIES You can successfully navigate and collaborate with internal partners and stakeholders without batting an eye. Are a pro at conducting content audits and making recommendations. Can show strong examples of empathy in your writing; your portfolio includes workflows, content templates, style guides, or standards for a variety of product content types. Can help shape and evangelize content standards that guide others to create content for fintech products. Are comfortable managing multiple projects and know how to move fast, while still being meticulous and conscientious about your work. Defend what you think is right for the business and consumer’s needs, relying on logic and evidence, rather than opinion or emotion. Live and breathe A/B testing, experimentation, and analysis. Embrace ambiguity with open arms and are not afraid to fail, ask questions, and constantly seek better ways of working and communicating. EXPECTED OUTCOMES… Nail the content for web and mobile, including onboarding, user flows, microcopy, product emails, and everything in between. Partner with product managers and designers to create a holistic mapping of all our product emails, push notifications, SMS, and in-app messages by domain; identify when and how the communications are triggered; gather metrics like open rates, unsubscribe rates, bounce rates, etc. Navigate our internal ecosystem and partner with various org functions. Get recommendations and content vetted through and approved by all org functions including marketing, brand, product, engineering, legal, and product design; deliver content assets for release. Categorize and standardize emails and other communication; identify which are transactional, informational, etc. Create content best practices and define our approach for our product communications including subject lines, preheaders, email structure and design, headlines, character counts, and more. REQUIRED SKILLS Have 6+ years of end-to-end content design experience including auditing, optimizing, writing, and delivery of product experiences for fintech products. You love the big picture as well as hands-on writing and editing. Are a skilled communicator, influencer, negotiator—with excellent verbal and written command of the English language. Have a bachelor’s degree in English, Journalism, Human-Computer Interaction Design, or other relevant field. Have a proficient understanding of design principles and methods. Love what you do! :o) If you are interested, please email your resume to firstname.lastname@example.org You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process. Why Kelly®? By partnering with Kelly® Technology, you’ll have direct connections to top companies around the globe—giving you the chance to put your tech skills to work on some of today’s most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We’re here to help you gain experience, keep learning, and move your career forward. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance. ]]|
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