Job Opening for Senior Technical Writer & Editor in Puppet, Inc. (Atlanta, GA)

Hello,   If you are looking for a Content Writing Job ? Then, This is the place where you can find All sources of Job opportunities with detailed information. 
Job Category : Content Writing
Company Name: Puppet, Inc.
Position Name: Senior Technical Writer & Editor
Location : Atlanta, GA
Job Description : Hi, I’m Melissa Casburn, Director of User Experience at Puppet,I’m looking for a Senior Technical Writer & Editor to join our Technical Publications (Tech Pubs) team. We want someone driven to help customers by providing crisp, engaging, and informative content that anticipates their needs and provides straightforward solutions. Tech Pubs creates user-facing documentation and UI strings that help our customers quickly get the most value from our products. We partner with engineering teams, writing content as part of the development process, and work closely with product managers, UX, and support to contribute to the holistic creation of the product.Meaningful work you’ll contributeHelp bring customers quickly and efficiently to value with Puppet products by creating documentation that is targeted, friendly, and efficient.Support and collaborate with an enthusiastic team of professional writers who work together to solve complex content problems through experience, research, and experimentation.Provide editorial support to the Tech Pubs team to help ensure quality and consistency across all of our documentation.Represent the docs perspective in product and engineering decision-making processes.Provide leadership, support, and mentoring to less experienced writers.You are…Self-directed and resourceful. You’re skilled at autonomously driving projects with minimal guidance, and you creatively and intelligently continue moving forward. You roll up your sleeves and drive execution and results.The customer’s champion. You understand the customer’s goals, create content that meets those goals, and advocate on behalf of customers in product development processes.A team player. You collaboratively partner with Tech Pubs, UX, and Engineering team members to create the best content solutions.An entrepreneurial spirit. You enjoy looking at problems with a fresh perspective, and devising and testing multiple solutions until you find the best fit.Passionate about the role that great documentation plays in a product ecosystem.Valuable experiences and skills you’ll bring to Puppet5+ years as a technical writer or editor in a software development environmentClear, efficient, and communicative writingConsistent and intentional editing, including evolving and maintaining a house style guideExperience writing documentation or in-product help for a Software-as-a-Service (SaaS) productEmpathy for the documentation needs of our sysadmin and IT professional audience at all levelsExperience learning complex, abstract technology by using a combination of documentation, web research, help from friends and/or strangers, and direct experimentationExperience authoring in XML, particularly DITA, and plain text markup languages such as MarkdownExperience using OxygenXML Author or a similar XML editorExperience using Git or GitHubExperience writing in an Agile environmentBonus, but not required (shout about it in your application if you have experience)Developing and implementing content strategy, and articulating the information architecture necessary to support itExperience writing developer or system administrator content (or experience in one of those roles)Experience writing UI strings and partnering with UX DesignersExperience with style guides for and documentation of REST APIsWe are hiring at various experience levels and we’re particularly interested in having a diverse team with a broad set of skills and viewpoints. If this seems like your dream job, but you’re not sure if you qualify, apply anyway!Covid Vaccination Requirement for US employeesIn the U.S., Puppet employees are required to have proof of vaccination for COVID-19. The Centers for Disease Control and Prevention (CDC) defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. Puppet will require proof of vaccination and consider requests for exemption from this requirement during the post-offer pre-employment phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause Puppet undue hardship.Visa SponsorshipPlease note, this position is not eligible for visa sponsorship.About PuppetPuppet’s core mission is to eliminate soul crushing work. We created the industry standard for managing infrastructure as code. And we didn’t stop there—our product portfolio has grown to help organizations automate across their entire software delivery lifecycle. With 80% of the Global 5000 using Puppet’s open source or commercial products, our code is helping power thousands of organizations across the world.As the industry leader in DevOps solutions, we realize that our success is a collective effort; all made possible by the incredible people working here, our customers, partners, and Puppet community. Our culture is built on positivity, diversity, inclusivity and support—and we seek people who are resilient, entrepreneurial-minded, team players who continually strive to be incrementally better every single day. In our work together we aim to be curious, accountable, empathetic and, above all, collaborative. If this sounds like the environment you’d thrive in, why not say hello?Learn more about Puppet by checking out the values we live by and the awesome benefits and perks we offer employees!Puppet is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability, or any other protected class.If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact +1-877-575-9775 for assistance.Please see Puppet’s privacy policy here.PM16Job Type: Full-time
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