Job Opening for Social Content Editor (Information Officer II) in Fairfax County (12000 Government Ste 214, Fairfax, VA 22035)

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Job Category : Content Writing
Company Name: Fairfax County
Position Name: Social Content Editor (Information Officer II)
Location : 12000 Government Ste 214, Fairfax, VA 22035
Job Description : JOB Works as part of the Fairfax County Office of Public Affairs, further building the county’s successful social media program both as a daily publisher of content and administrator of all official county accounts. As part of the Office of Public Affairs Digital Team, plans, publishes and maintains social media content; helps develop and implement countywide policy and compliance initiatives; provides strategic and tactical counsel to all county social media publishers and staff; creates educational resources and training courses; helps maintain a suite of metrics; supports social media emergency communications; and examines new opportunities in the social media space. Collaborates with communicators and subject matter experts to launch social media strategies and tactics that meet marketing and communications goals. Helps residents who use social media better understand their government, highlights the county’s strategic priorities, integrates inclusive community engagement principles across channels and connects the community with services. Responsibilities include: Creates relevant, timely and actionable social media content for many topic areas and countywide issues through lenses of equity, accessibility and inclusion while identifying opportunities for engagement and customer service. Produces audience-friendly and tone-consistent social content utilizing modern production techniques appropriate for social media platforms that include Facebook, Twitter, Instagram, Nextdoor and YouTube. Assists with the overall administration of the county’s social media program, including compliance with the county’s social media policies, standards, security posture, guidelines and best practices. Serves as a social media content resource for departments and countywide issues/campaigns as needed. Integrates multicultural and culturally appropriate messaging on county social media platforms. Monitors and addresses mis/disinformation on social media by identifying it and responding with facts. Takes initiative and propose new social media ideas, concepts and projects for consideration. Provides proactive research about all social media platforms as they evolve. Gathers and publishes social media metrics reports as planned or as needed. Employs methods of social media measurement to determine meaningful and actionable communications outcomes, while identifying opportunities for improvement. Provides appropriate training to publishers as needed or as requested. Helps plan and assesses the county’s use of social media before, during and after emergencies. Serves as part of a formal or informal Joint Information Center team to support crises, declared emergencies, weather events, public health issues and no-notice incidents. Other duties as assigned include providing public website and intranet support; providing digital support for inclusive community engagement work; assisting with special events; helping to maintain lists and databases; providing media relations support as needed; and helping to produce materials for other county communications platforms such as email and printed products. Note: Under current county policy, full-time employees must work in the office two days a week and may telework three days a week. EXAMPLE OF DUTIES Plans special events and edits news releases and publications to inform the public of County services and activities; Assists agencies in the development of information programs, including news releases and publications;Plans photographic coverage and, when necessary, takes and processes photographs to illustrate publications and news releases; Conducts audience/constituent research on projects. MINIMUM QUALIFICATIONS Knowledge of principles and practices of public information work and the department and functions of local governments;Ability to write and edit material for publication; Ability to design visual material for publications or displays;Ability to establish and maintain effective relationships with the public, the press and County employees. SUPPLEMENTAL INFORMATION MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”) >Bachelors degree in journalism or related field, five years of progressively responsible experience in public information, journalism, broadcasting or publications editing.CERTIFICATES AND LICENSES REQUIRED: Not applicable. PREFERRED QUALIFICATIONS: Previous experience managing social media in government.Experience developing metrics and listening reportsStrong written and verbal communication skills.Day-to-day experience and successful track record of managing professional social media accounts.Demonstrated design and technical skills to create engaging content (graphics, videos and photos) unique to multiple social media platforms.Experience with digital crisis/emergency communications.At least three years of experience with Drupal, Hootsuite, and Sharepoint.NECESSARY SPECIAL REQUIREMENTS: All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.The appointee to the position must satisfactorily complete a criminal background check.PHYSICAL REQUIREMENTS: Ability to use keyboard driven equipment in a normal office environment. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview.The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
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