The 7 Stages Of A Freight Forwarding Process In Singapore

Sea freight in Singapore is going global and innovative. For the past few years, the country has been one of the leading refuelling ports for ships, cargoes, and commerce. According to the World Shipping Council (WCS), the global trade and connection of the country towards others are harmonious. With over six hundred ports in over 120 countries, Singapore ranks second as the world’s busiest container port and sea freight industry. The country is one of the premier, technically advanced, and most efficient hub ports that can provide a wide range of maritime services and trading.

Because of the countless opportunities and sales, several freight forwarding companies in Singapore started to establish. An average of 130,000 vessels sail and drop goods in the country every year. The Ports of Singapore are free. That is why global trading in the country is always at its peak and continuously prospers every year. If you plan to work with a forwarding company, below are a few tips and tricks for a hassle-free relationship with the shipping agent. 


1) Communicate your priorities.

The main point of hiring and working with a freight forwarding company in Singapore is to ease the process of shipping. Constant communication is very significant for freight forwarders. Through communication, your shipping agents will be able to get all details and information. Inform your shipping agent of all relevant data and current projects. That way, they can help you drive the costs down and assist you with the volume of shipments. 

One way to establish a good relationship is honesty in communication. Be honest with your expectations, responsibilities, and projects. Make sure to clearly communicate your priorities with your shipping agent in Singapore. These agents can help tailor to best suit your business. For instance, if you share your budget, they would highly recommend shipping by sea as this is usually the economical option. Professional freight forwarder companies will keep you updated on every stage and phase of the shipping process – from the type of container to the departure and arrival at the port. But in order to do that, you must communicate your priorities with them. It must be crystal clear, and both parties must be on the same page.

2) Manage consistency.

Just like communication, consistency is key to a hassle-free shipping process. If you plan to choose the most budget-friendly option, you must remember that these companies have schedules, too. If this is your first time working with freight forwarders, it is crucial to look for the necessary details of a forwarding company in Singapore, such as their price rates, cargo types, or sailing schedule.

However, if you ship frequently and consistently, be entirely transparent with your preferred schedule. Some sea freight companies in Singapore utilise third-party logistics (3PLs) to coordinate and adjust to the requests and needs of their customer’s shipments. 

3) Avoid cramming.

Delays and last-minute troubles are likely bound to happen. Set your expectations in case there come inconveniencies and problems with your shipment. The shipping agent in Singapore will inform and update you regarding every detail, including the exact location, time, and others. 

However, if you book late and arrive on your scheduled shipping process, you must let your agent know everything in advance. It is challenging to find available spaces inside the vessels. Advanced booking is highly necessary to save a slot for your cargo. Also, late bookings and arrival of goods will cause you to pay extra fees. 

That is why constant communication with your freight forwarding carrier in Singapore plays a vital role in your whole shipment process. If you let them know your schedule, the volume of your shipping, and the other essential details in advance, your freight process will be more manageable.

4) Confirm and document.

When you work with a freight forwarding company in Singapore or any outsourced parties, it is essential to have legal documents. Whether domestic or international shipping, customs will require and ask for the legal papers between the company and client. These documents must include the goods inside the vessel, the contract, and the other necessary details about the freight forwarders. 

Some established and known sea freight companies in Singapore have mobile applications and online sites that allow you to track your shipments. You can also attach all personal papers and documents there. It is convenient for both the company and the client. Also, when the shipping agents encounter customs, all important files can be shown on their smartphones. 




The first part of the process starts with the movement of goods to the warehouse of the freight forwarding company in Singapore. The entire process is commonly called export haulage. Some companies have their own warehouses and vehicles to move the cargo inside the vessels. Companies generally utilise a truck or train. 


Right after the first stage, the forwarding company in Singapore will conduct a thorough inspection and check for prohibited items. It is also needed to see and ensure that everything inside the vessel is safely and carefully placed.


This phase usually happens for international shipping processes. Before the forwarding company leaves Singapore, customs brokers will ask for the supporting documents first. They will ask for the legal papers, such as the agreement, the list of goods, and invoices. Once all is clear, they will issue a clearance that allows the company to depart from the country of origin. 


Aside from the review of supporting and legal papers, the goods inside the vessel must be unloaded and then inspected. Once all is good, the forwarding company can now leave Singapore and head to its destination.


Before the shipment arrives at its port of destination, the port authorities will require crucial customs documents. Most freight forwarding companies in Singapore begin processing the import clearance before reaching the port. It helps them save time.


During this stage, the cargoes and goods will be moved from the vessel to the shore until it reaches the warehouse. The freight forwarding agents from Singapore and port authorities from the country will unpack all goods in the container and be ready for the import haulage.


The process of the import haulage is similar to how the export haulage works. The forwarding company in Singapore collects goods and then ships them back to the country. Generally, it is how trading works in freight.


The freight forwarding industry in Singapore presents great and massive business opportunities for all business types. Importing and exporting are key elements for the trading industries across the globe. A partner freight forwarder can save your time and avoid potential headaches from shipping your cargo.

The primary reason why a forwarding company in Singapore is vital is that they know everything. These companies can process the documentation, insurance, customs, and other laws from different countries. They deal with the handling of ancillary services and international processes and documentation.

Looking for an air andsea freight company in Singapore?Star Concord can assist you whether it is for domestic or international freight. You may send your concerns and enquiries on their website.

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