These days, there are so many different types of calls that come up on the phone, including junk calls, that people have lost their faith and don’t want to trust any calls. So, one of the best things that you can do to protect the brand of your company is to switch to branded call displays. Branded call display, or BCD, is a new and breakthrough technology that allows enterprises across all industries to add a setting to the mobile display that also includes location, a logo, and the reason for the call. Plus, one of the best things that you will know is that it ensures that the call is legit and that there is a call verification that is done. This is one such kind of solution which assists the enterprises in increasing the answer retention and rates, and also enhancing the customer engagement, then changing the revenue loss, and protecting your brand. It is not like other branded calling solutions.
About Branded Calling:
You can get a branded call display on your phone. Besides all of that, branded calling ensures a trusted, consistent experience across all of the leading carriers. Many people are there who still don’t know what is branded calling. There were more than 45% of the robocalls that were made in the US that were false. So, due to this reason, consumers got overwhelmed and could not identify the distinction between a fraudulent call and a trustworthy call. Besides all of that, due to these fraudulent calls, business calls suffer, and there are around 90% of business calls that are not answered by the consumers, thinking it’s a fake call. Branded calling is a new, breakthrough technology that allows enterprises across all companies to add settings to the mobile display. It can comprise of the name of the company, location, e-business card, logo, social media links, the reason for the call, it also helps the consumers to trust and know who is calling.
Branded Call Display:
So, with the assistance of this technology the power is given back in the hands of the consumers, giving them the details, and choice to decide whether they want to answer the call or not. Next, you can also get a branded call display, as there are some good companies that offer both branded caller ID and BCD, i.e., branded call display. Branded caller ID is something in which the users can show the company name and phone number. BCD is one such thing, that allows the users to add settings to the mobile display BCD including location, logo, reason for the call and much more. Now, if you are a business that needs to enhance customer engagement through the channel or medium of the phone, then BCD is one such solution that empowers customers with the data they require to decide if they want to answer the phone call.
Increase the answer rates.
This is only one such solution that helps or assists in increasing the answer rates and also helps to increase retention, enhance customer engagement, protect the brand, and reverse the revenue loss, and it is one of the most reliable solutions for the same. There are a few things that you can include in the mobile display with the BCD. The “branded call display” is one such that will assure the customers that it is your branded company that is calling them, and you can display the name of your company, location, e-business cards, logos, social media links, and also a checkmark showing that the call has been verified by STIR or Shaken call authentication in your mobile display.