Why more conflict between your team will improve performance

Most business leaders are conflict avoiders when it comes to their workforce. This has gotten worse in recent years with a lot of anger and fear driven conflict in the world.

This avoidance can harm a company because without communicating different points of view, growth can be halted. How do you encourage people to have critical conversations and healthy conflicts? This is even more difficult these days with so many topics in the news that people disagree without generating toxic tendencies.

On The Small Business Radio Show, I talk to Gabe Karp about his successful strategies for healthy conflict. He spent the first ten years of his career as a trial lawyer. Gabe later joined a small technology startup as one of the key executives that made ePrize (now Merkle) one of the best digital promotion companies in the world. He then entered the world of venture capital and currently serves on the boards of several companies in the Detroit Venture Partners and Lightbank portfolios. Gabe has made business and financial deals in the hundreds of millions of dollars, and often speaks of embracing healthy conflict.

He has a new book out called “Don’t Get Mad at Penguins”.

We discussed:

How do you encourage people to have critical conversations without generating toxic tendencies? How toxicity seems to be growing within social media. How can we avoid comments on social media that are considered toxic? better performance and ‘synergy’ is the reduction of conflict, when the truth is that many teams would benefit from more conflict on a daily basis. What does a healthy conflict look like, how do you cultivate it and how can it lead to breathtaking and lasting results?

Listen to the full interview on The Small Business Radio Show.

Image: gabekarp


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