More than their advocacy, donors serve as the lifeblood of a nonprofit organization. Their support, whether through money or time, is invaluable. Without the proper resources, nonprofits won’t be able to fulfill their mission even if it’s the solution to building a better world for everyone. The reasons why a donor gives can be varied. Some feel a deep connection. It is like when they contribute to the construction of a retirement home because of their aging parents. Others believe it is their moral obligation to use their wealth for the good of mankind. Whatever the reason, nonprofits should never fail to show their appreciation to their donors.
More than their advocacy, donors serve as the lifeblood of a nonprofit organization. Their support, whether through money or time, is invaluable. Without the proper resources, nonprofits won’t be able to fulfill their mission even if it’s the solution to building a better world for everyone. The reasons why a donor gives can be varied. Some feel a deep connection. It is like when they contribute to the construction of a retirement home because of their aging parents. Others believe it is their moral obligation to use their wealth for the good of mankind. Whatever the reason, nonprofits should never fail to show their appreciation to their donors.
Sometimes, though, poor communication with donors plague nonprofits because they get busy with working towards the advocacy. Unfortunately, this is one of the reasons why a donor stops supporting, according to a study by Adrian Sargeant. They felt that the organization doesn’t need them anymore or appreciate their goodwill. The engagement becomes transactional, akin to a purchase, rather than building a community of fans who will always be at the organization’s side.
One of the ways to make donors feel they are valued is through acknowledging and recognizing their support. It shows the significance of choosing your nonprofit instead of countless others in the world. They become part of something great through their long-term support. Here are some ways a nonprofit can show they care for their donors:
Set a discovery meeting
Not all donors are created equal. Like customers in the for-profit world, they come with their reasons and resources for patronizing your advocacy. It’s a mistake to treat them as a statistic or a dollar value. You can get to know about their ambitions and preferences by setting a discovery meeting or sending a survey. With the gathered data, you can create a detailed profile for each person, such as if they prefer communications through e-mail or calls. They’ll appreciate the extra effort your organization is expending to get to know them.
Mail a welcome packet
As the saying goes, first impressions last. That is why welcoming new donors is crucial as they become part of the nonprofit’s network. Mailing them a welcome packet that contains the company brochure, small gifts, and other collaterals will show that you are excited about their participation. They can also share these materials with their friends and family, which can add to your list of donors. Powerful and emotional success stories, photos of beneficiaries, and little tokens go a long way in saying thank you.
Send a video message
Videos are better at communicating emotions and gratitude than blocks of text or images. This medium plays on a person’s senses as it captures their imagination through a mixture of music, dialogue, and pictures. The donor will see the impact of the organization’s work as the stories of beneficiaries are shown on the screen. Most marketers use video advertisements in social media compared to images due to its high engagement rate.
Donor cultivation and retention are critical activities for any nonprofit as they ensure the organization has the needed resources for their work. Showing gratitude through personalization, welcome gifts, and video messages go a long way to get a donor’s commitment and loyalty.
Meta title: Showing Your Gratitude to Donors in Creative Ways
Meta description: Without a donor’s support, nonprofit organizations can’t achieve their mission. Learn how to thank them for their love and commitment in creative ways.